Support Austin Region Justice for Our Neighbors and your home team by volunteering at Austin FC matches!
Levy, the food and beverage partner at Q2 stadium, offers fundraising opportunities to non-profit partners like JFON. In return for running front-of-house for a concession stand, JFON gets 10% of sales from our group's location plus all tips.
In 2021, Austin FC volunteers raised over $31,000!
We're looking for 7-10 volunteers per event to have fun serving together while raising much-needed funds for JFON's mission to welcome immigrants into our community!
*Volunteers must be at least 18 years old
*TABC and Food Handling Certification
This is available as a package for $14.99. See "Step 3" below!
*Levy Volunteer Training & Policy Acknowledgements
Takes about 30-40 minutes, free and able to be done on a mobile phone, accessible after completing the Levy Volunteer Registration process linked below
You're as excited as we are? Great! Complete the steps below:
If you're a returning Austin FC volunteer and your certificates are still up-to-date, all you have to do is Step 2!
Step 1: Fill out the Levy Volunteer Registration
This registration gets you on our official volunteer roster! That way, we can reach out to you and see if you have any questions about trainings or volunteer dates, etc.
After submitting your info, Levy will send an email through Docusign that links to their forms and training - SAVE completing that training for step 4
Step 2: Fill out the Match Day Availability form to indicate the days you want to reserve a volunteer spot. The form allows for you to include multiple volunteer names, however, each volunteer in your group still needs to complete steps 1, 3, and 4 for themselves. We'll follow up to confirm dates, so it's ok if it's not set in stone!
Step 3: Get your TABC and Food Handling Certification - $14.99 for both certifications provided by "360 Training - Learn to Serve"
Step 4: Click on the Docusign link Levy sent you after registering, and make your way through their forms and training material.* The last steps of this will ask you to upload your TABC and Food Handler Certificates.**
*while the Levy training video alludes to a quiz, there is actually just a paper quiz with answers marked to review in the Docusign packet. The TABC and Food Handler trainings will cover it all thoroughly! You will have to watch that Levy video to get your Levy certificate, though.
**if you have any trouble uploading your certificates, you can email them to firstname.lastname@example.org and Lizzie will get them uploaded to the Levy folks
Answers to FAQs
Volunteer check-in ends a couple hours before the match starts in order to give everyone time to get oriented and set up in the stand before gates open 1-1.5 hours before the game. Check-in times are listed on the Match Availability Form and are confirmed by email in the lead-up to your volunteer date(s).
If you are going to need to check in late, you can let us know ahead of time at email@example.com or contact the Team Leader as outlined in your confirmation email by text or phone day-of.
Volunteers should plan for 5 hours of total time, though it may be shorter.
Volunteer Parking is provided; instructions for parking will be included in your confirmation email.
Uniform is black pants or shorts (jeans and leggings count), and closed-toe non-slip shoes (preferably black, but the more important part is that they are closed-toe and have traction); the stadium has had a hiccup on shirts (continued supply chain issues), so right now they are asking volunteers to wear a black shirt if they have one.
Q2 Stadium is a cashless venue, so no need to worry about the math of making change; information during Levy training on cash handling does not apply to this venue.
A "family meal" is included at check-in; volunteers get a 15-minute break at some point, though bathroom and water breaks happen when you need them!
Alcohol shutoff and all sales stop at the 80th minute when clean-up for shutdown can begin in earnest; if we restock as much as we can as we go, then clean-up is quicker at the end of the night.
Have more questions? Send an email to firstname.lastname@example.org with "Austin FC" in the subject line!